We can say these are computer applications. Also, with the help of this development, we can solve complex problems. It has level of human intelligence and expertise.
In the context of artificial intelligence (AI), expert systems are computer systems designed to mimic the decision-making ability of a human expert in a specific domain or field. These systems are built using a combination of knowledge representation, inference engines, and heuristic reasoning algorithms.
The key components of expert systems include:
- Knowledge Base: This is where all the domain-specific information, rules, facts, and heuristics are stored. The knowledge base is typically created by human experts in the domain and encoded into a format that the computer system can understand.
- Inference Engine: The inference engine is responsible for applying logical reasoning and deduction techniques to draw conclusions or make decisions based on the information stored in the knowledge base. It uses various algorithms to process the data and generate solutions or recommendations.
- User Interface: Expert systems often have a user interface that allows users to interact with the system, input queries or problems, and receive responses or solutions. The user interface can range from simple text-based interfaces to more sophisticated graphical interfaces.
- Explanation Facility: This component provides the ability to explain the reasoning behind the system’s recommendations or decisions. It helps users understand why a particular solution was chosen and enhances the transparency and trustworthiness of the system.
Expert systems are used in various applications across different domains, including medicine, finance, engineering, and customer support. They can help automate decision-making processes, provide valuable insights, and assist human experts in solving complex problems more efficiently. However, expert systems have limitations and may not always perform as well as human experts in certain situations, especially those that require intuition, creativity, or context awareness.